These Terms and Conditions govern the use of the website https://awaphelemedsupplies.co.za and the purchase of products from AwaPhele Medical Suppliers.
By accessing this website, registering an account, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use this website or its services.
1. Company Information
Company Name: AwaPhele Medical Suppliers
Website: https://awaphelemedsupplies.co.za
Email: services@awaphelemedsupplies.co.za
AwaPhele Medical Suppliers operates as a supplier of medical and dental devices intended for professional and business use.
2. Intended Use and Eligibility
All products sold on this website are intended for professional use only.
By registering or placing an order, you confirm that you are:
- A registered healthcare professional, institution, or authorised business user; and
- Legally permitted to purchase and use medical or dental devices in your jurisdiction.
We reserve the right to approve, suspend, or terminate accounts at our discretion.
3. Account Registration
To access certain features or place orders, you may be required to create an account.
You agree to:
- Provide accurate, current, and complete information
- Keep login credentials secure
- Accept responsibility for all activity conducted under your account
AwaPhele Medical Suppliers is not liable for losses arising from unauthorised account access due to user negligence.
4. Products and Availability
All products are subject to availability. We reserve the right to:
- Limit quantities
- Discontinue products without notice
- Correct pricing or product description errors
Product images are for illustrative purposes only and may differ slightly from the actual product.
5. Pricing and Payment
- All prices are displayed in South African Rand (ZAR) unless stated otherwise
- Prices are subject to change without notice
- Payment must be received in full before orders are processed or dispatched
We use third-party payment providers and do not store payment card details.
6. Orders and Acceptance
An order constitutes an offer to purchase. Acceptance occurs only once:
- Payment is confirmed; and
- An order confirmation is issued
We reserve the right to reject or cancel any order prior to dispatch.
7. Delivery
Delivery timelines are estimates and may vary due to external factors.
AwaPhele Medical Suppliers is not responsible for delays caused by:
- Courier services
- Force majeure events
- Incorrect delivery information supplied by the customer
Risk passes to the customer upon delivery.
8. Returns and Refunds
Returns and refunds are governed by our Refunds and Returns Policy, which forms part of these Terms and Conditions.
Due to the nature of medical and dental devices:
- Opened, used, sterile, or single-use products are non-returnable
- Returns are subject to inspection and approval
9. Compliance and Proper Use
Customers are solely responsible for:
- Ensuring products are used in accordance with manufacturer instructions
- Compliance with applicable healthcare regulations and standards
- Proper storage, handling, and usage of products
AwaPhele Medical Suppliers makes no guarantees regarding suitability beyond the intended professional use.
10. Limitation of Liability
To the fullest extent permitted by law, AwaPhele Medical Suppliers shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profit, business, or data
- Misuse or improper use of products
Our total liability shall not exceed the value of the product purchased.
11. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of AwaPhele Medical Suppliers or its licensors.
You may not reproduce, distribute, or use any content without prior written permission.
12. Privacy and POPIA Compliance
Personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
By using this website, you consent to such processing.
13. Force Majeure
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, system failures, or government actions.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the exclusive jurisdiction of the South African courts.
15. Changes to These Terms
AwaPhele Medical Suppliers reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this page and will take effect immediately upon publication.
16. Contact Information
For any queries regarding these Terms and Conditions, please contact:
Email: services@awaphelemedsupplies.co.za
Website: https://awaphelemedsupplies.co.za